Last Updated: November 2025
1. WHO WE ARE Grabblly
(“we,” “us,” or “our”) operates the website grabblly.com. We are an independent fashion brand dedicated to providing high-quality, self-designed apparel. This Privacy Policy is not just a legal requirement; it is our promise to you. It describes exactly how we collect, use, and safeguard your personal information when you visit our site or purchase our designs.
2. INFORMATION WE COLLECT
We believe in minimalism—we only collect what is absolutely necessary to create your shirt and get it to your door.
A. Personal Information You Provide When you place an order, create an account, or contact us, you may provide:
Identity Data: Your full name.
Contact Data: Billing address, shipping address, email address, and phone number (so we can send tracking updates).
Payment Data: Credit card details or PayPal credentials. Important: We do not store your full credit card number on our servers. It is processed securely by our top-tier payment processors (Stripe/PayPal).
B. Automatic Information (The Tech Stuff) When you browse Grabblly, we automatically receive some technical info:
Device Data: Whether you are on a phone or laptop (to adjust the screen size).
Log Data: Your IP address and which pages you visited. This helps us understand which designs are trending.
C. Cookies Our Site uses “cookies” to improve your experience (like keeping your items in the shopping cart while you browse). You can choose to disable cookies in your browser settings, but please note that some parts of our store may not function perfectly without them.
3. HOW WE USE YOUR INFORMATION
We use your data for clear, specific purposes:
To Fulfill Your Order: This is the main one. We use your address to generate the shipping label.
To Communicate: Sending you order confirmations, tracking numbers, or answering your questions.
To Process Payments: Sending encrypted data to the bank to verify the transaction.
To Improve Grabblly: Analyzing aggregate data (e.g., “Most visitors come from California”) to improve our designs and website speed.
4. DATA SHARING (THE “POD” MODEL)
We do NOT sell, trade, or rent your personal identification information to data brokers. However, because we operate a Print-on-Demand model, we share specific data with trusted partners to make your order happen:
Fulfillment Partners: We send your selected design, size, and shipping address to our printing facility in the USA so they can print and pack your order.
Shipping Carriers: We share your name and address with FedEx, UPS, or USPS to deliver the package.
Legal Requirements: We may disclose information if required by law (e.g., a subpoena) or to protect our rights.
5. HOW WE PROTECT YOUR DATA
We treat your data with the same care we treat our own.
SSL Encryption: All sensitive data exchanged between your device and our Site is encrypted via Secure Socket Layer (SSL) technology.
Payment Security: We comply with PCI-DSS standards (the strict security rules for the payment card industry).
6. DATA RETENTION
We retain your personal information only as long as necessary.
Active Accounts: We keep your info while your account is active.
Order History: We keep records of past purchases for tax and accounting purposes as required by law.
7. YOUR RIGHTS AND CHOICES
You have control over your data.
Access & Update: You can review and change your personal info by logging into your account.
Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of the email.
Deletion: You have the right to request that we delete your personal data. Please contact us at contact@grabblly.com to make this request.
8. INTERNATIONAL USERS
Our business is based in the United States, and we primarily ship within the US. If you are visiting our Site from outside the United States (e.g., Europe or UK), please be aware that your information may be transferred to, stored, and processed in the United States where our servers and central database are located. By using our services, you understand and consent to your information being transferred to our facilities and those third parties with whom we share it as described in this policy.
9. CHILDREN’S PRIVACY
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
10. CHANGES TO THIS POLICY
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The date at the top of this policy will indicate the last revision.
11. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us:
Website: grabblly.com
Address: 7181 Rivertrails Dr Eastvale CA 91752 United States
Email: contact@grabblly.com
Phone: +1 (323) 489-8038
Business Hours: Monday–Friday, 8:00 AM–6:00 PM Pacific Time (PT)
Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.